Modern B2B commerce is far more complex than a standard online store.

Businesses need customer-specific pricing, account hierarchies, approval workflows, recurring orders, invoice management, ERP connectivity, procurement integrations, and real-time operational accuracy - all working seamlessly together.


That’s where Pocketknife comes in.

Pocketknife extends Shopify Plus into a fully integrated B2B commerce ecosystem, connecting your ecommerce experience directly with your ERP, operational workflows, and customer management processes.


Rather than relying on disconnected apps or heavy custom development, Pocketknife introduces a scalable B2B enablement layer designed specifically for operationally complex businesses.


Shopify B2B Implementation

Build a B2B commerce experience around the way your customers buy and your business operates.


Pipelabs plans and delivers complex Shopify B2B programs for wholesalers, distributors, manufacturers and enterprise businesses. We connect the customer experience in Shopify with the pricing, accounts, approvals, orders and operational data managed across your ERP and wider technology stack.


From discovery through to launch and ongoing optimisation, we design the systems and workflows behind the storefront.


Discuss your B2B requirements


Morn than a Shopify configuration

A successful B2B implementation is not simply a matter of switching on features.

Your customers may have negotiated pricing, multiple buyers, approval rules, credit terms, large recurring orders or specific procurement requirements. Internally, your teams may rely on an ERP for customer records, inventory, invoices, fulfilment and financial data.


Pipelabs brings these requirements together into a practical Shopify B2B solution. We define the right platform architecture, configure Shopify, implement Pocketknife where additional capability is required and connect the experience with the systems your business already uses.


Features
We customise solutions around each business, connecting systems properly and making sure they work together, no matter how complex.


Pocketknife dedicated orchestration layer between systems - designed for mid market and enterprise retailers operating across Shopify and ERP systems, allowing them to manage complex commerce operations in real time.

B2B Commerce Operations

B2B Commerce Operations

Power complex buying, quoting and ordering workflows.


  • Quotes & order approvals

  • Budgets & recurring orders

  • Quick order & saved carts

  • Previously purchased

  • cxML punchout

Power complex buying, quoting and ordering workflows.


  • Quotes & order approvals

  • Budgets & recurring orders

  • Quick order & saved carts

  • Previously purchased

  • cxML punchout

Account & User Management

Account & User Management

Give every user and team the right access and tools.


  • User management roles

  • Impersonation

  • Portal apps

  • Admin dashboard

Give every user and team the right access and tools.


  • User management roles

  • Impersonation

  • Portal apps

  • Admin dashboard

Account & User Management

Account & User Management

Connect the systems behind your commerce.


  • ERP (AP21, Pronto)

  • Klaviyo 

  • Gorgias

  • PIM, 3PL and more

  • Real time data sync

Connect the systems behind your commerce.


  • ERP (AP21, Pronto)

  • Klaviyo 

  • Gorgias

  • PIM, 3PL and more

  • Real time data sync

Omnichannel Operations


Unify retail, ecommerce and fulfilment in real time.


  • POS support

  • Omni-channel gift cards

  • Inventory transfer

  • Fulfilment tracking

  • Returns & exchanges

  • Multisite & headless 

Omnichannel Operations


Unify retail, ecommerce and fulfilment in real time.


  • POS support

  • Omni-channel gift cards

  • Inventory transfer

  • Fulfilment tracking

  • Returns & exchanges

  • Multisite & headless 

Brands powered by Pocketknife

''By combining Pipelabs hybrid approach of native app Pocketknife functionality with the power of Shopifys checkout, we've created something genuinely impactful…''

James Harkness,

Ideal Electrical Suppliers

Looking to simplify complex B2B workflows?


Pocketknife extends Shopify Plus with the workflows, integrations and operational capabilities growing businesses actually need.

Pipelabs is a Shopify Plus partner specialising
in integration and omni-channel eCommerce.


Suite 4/109 Hawke Street,

West Melbourne, VIC, 3003, Australia


+61 (03) 9111 5372

hi@pipelabs.com.au


Software Engineers based in Melbourne, Australia.

Pipelabs is a Shopify Plus partner specialising
in integration and omni-channel eCommerce.


Suite 4/109 Hawke Street,

West Melbourne, VIC, 3003, Australia


+61 (03) 9111 5372

hi@pipelabs.com.au


Software Engineers based in Melbourne, Australia.

Pipelabs is a Shopify Plus partner specialising
in integration and omni-channel eCommerce.


Suite 4/109 Hawke Street,

West Melbourne, VIC, 3003, Australia


+61 (03) 9111 5372

hi@pipelabs.com.au


Software Engineers based in Melbourne, Australia.