Pocketknife is an orchestration and integration layer that extends Shopify to support complex commerce, particularly for B2B and high-growth businesses. Its supports businesses with certain features that native Shopify alone, cant achieve.

Why Pocketknife?

Modern commerce businesses, especially B2B and omni-channel retailers - are moving to

platforms like Shopify Plus to improve speed to market and deliver better customer experiences.

However as these businesses grow, the real complexity sits behind the storefront. Complex

pricing, inventory, customer accounts, and order workflows are often spread across ERP

systems and other platforms. When these aren’t properly connected, it slows everything down teams rely on manual processes, data becomes inconsistent, and growth is limited by

operational friction.

Pocketknife unlocks the next stage of growth for these businesses.

Built for mid-market and enterprise retailers, it connects Shopify with ERP and other core

systems, enabling real-time, accurate, and scalable operations. This allows businesses to handle complex pricing, large product catalogues, and advanced B2B workflows- without compromising performance or customer experience.

Why was it created?

The product was created based on our continuously seeing B2B businesses struggling with similar use-cases - disconnected systems, rep teams who were unable to effectively work with their client accounts in real-time, finance teams who were struggling with reconciliation at larger order volumes, orders and invoices that were held in the ERP but unavailable to clients when they needed them.

Pocketknife supports:

• Real-time pricing across thousands of SKUs and customer-specific price lists

• High-volume order processing, including large B2B transactions and repeat ordering

  workflows

• Seamless data sync across ERP, ecommerce

• Scalable architectures designed to support multi-brand, multi-channel growth

The opportunity is to move from disconnected systems and operational bottlenecks to a fully

integrated commerce engine one that improves efficiency, reduces manual overhead, and

enables businesses to scale revenue with confidence.

Contact us today, to book a free demo or learn more about how we can help your business!

https://getpocketknife.io/

A few of the features of Pocketknife:

• Recurring orders

• Invoice

• Budget

• Saved

• Quotes 

• Orders and back orders

• Impersonation

• User management

• cxML

• Omni channel gift cards

• Quick order

• Saved carts

• Integrated portal apps

• Wishlist

• Returns and exchanges

• POS support

• Admin dashboard

• User management role 

• Inventory transfer

• Product override

• Fulfilment tracking

• Multisite and headless store support

• Order approval

• Returns and exchange 

• JSON Builder

• B2B search

• Previously purchased